L'orenoque Handcrafted Wooden Ship Model 37" and similar items

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• Please notify us within 3 days when you receive the damage product. Please provide us damage photos. If you found damage to the carton box or any abnormal outside appearance, please take photos and send us within 2 days as a must to file a claim.
• We will exchange the new item if is it our technical defect or we will refund 100% if we do not have the item in stock.
• Our products are 100% hand-made with hundred of details and many details are used glue. In the case of loose parts is not considered of defect product. We will provide you the glue if needed or instruct you to glue back the fall off part.