Columbia Omni Freeze Advanced Cooling Dress and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

Returns
There is a 10 days return on any item. If 10 days have gone by after receiving your purchase, unfortunately, we can’t give you a refund

Sale items (if applicable)
The Whole Closet reserves the right to give a partial refund if the item is not sent back in the condition and with our Return Policy

To be eligible for a return, in the same condition that you received it. It must also be in the original packaging.

-Lingerie, bodysuits, swimwear, and undergarments are non-returnable due to Health Safety and Hygiene Reasons.

-We do not accept returns for latex wear, pantyhose, panties, body shapers, stockings, stocking-type bodysuits, and Halloween items

- Beauty products, cosmetics, and accessories are non-returnable.

Items are inspected once a return is received for the condition and are subject to approval or rejection of your refund.

All garments are subject to inspection, and sometimes a Photograph and a Short description of the problem or defect about the item are asked for.

Shoe Return Policy

Shoe returns are subject to all standard returns policies and procedures. We accept shoe returns up to 10 days after delivery of your order

Additional non-returnable items:
Health and Personal care items

Reserved Rights Regarding Returns
The Whole Closet reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

An irregular or excessive returns history.
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items.
Potential fraudulent or criminal activity.
Non-The Whole Closet items sent back to will be discarded upon receipt

How Do I Return My Item?
To Return an Item Please Do the Following.

Print Your Order Information.
Make Sure Item Is in Its Original packaging and All (If Any) Parts Are There.
Enclose Your Order Information Slip with It.
Buyer Pays Return Shipping (Which is Non-Refundable.)
Make Sure You Come Back And Email ([email protected]) The Return Item Tracking Number.
Please Return Item To:

The Whole Closet
Attention Returns Center
P.O. Box 746
Fayetteville, Georgia USA 30214

Where Do I Return It To?
To return your product, you should mail your product to:

The Whole Closet
Attention Returns Center
P.O. Box 746
Fayetteville, Georgia USA 30214

This is the most important step, please send us your return tracking number and shipping company by email. Without this info, we can’t apply any refund for returns.

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary!

If you are shipping an item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.