ZETA PHI BETA SORORITY LAPEL PENDANT SIZE : SMALL CONDITION: NEW We are a licensed Vendor. To be worn by members of the organization only SHIPPING INFORMATION: Item will ship via USPS via Priority mail with a tracking number that will be provided upon shipment. Most Items paid and cleared before 11:am Pst will ship out the same day or the next day business day. Our goal is to get all paid items to our customer as fast as possible. We welcome Military (APO/AFO ect) shipmenst. We will ship worldwide. International shipments will ship via USPS priority mail in most cases and your tracking and confirmation number will be emailed to your account per paypal's email notification. We do combine shipments upon request and will offer shipping discounts for multiple purchases shipping to the same address upon request. Delivery time: In most case's domestic deliveries go out the same day if purchased before 12:00 pm PST. All other orders purchased after the cut off lifeline will go out the next business day. Most domestic shipments arrive with in 2-3 days via priority mail. Most international shipments delivery times may vary, the estimated time will range from 5-10 days depending on service/distance the item has to travel.(please note international items have to clear customs, which may cause a delay in delivery, this is totally out of our control but doesn't happen often) Buyer requirements: Buyer has 3 days to contact seller and confirm payment arrangements. Buyer has 7 days to pay for item via paypal for sale items. Any item that is bid on and not paid for by a non-paying bidder will be reported to immediately and proper procedures will be followed to receive credit for listing of items. Return policy: All sales are final as described and we do not allow returns. To keep cost down we are not able to honor returns for items. We buy and sale close out items to pass the savings on to you so in an effort to keep our prices as low as possible we do not accept returns or give refunds. In the event we ship the wrong item out or we verify there was an error on our end after items are delivered, we will consider a refund via paypal after our review and approval. You will be assigned a case number. We urge you to ask all question before purchasing to avoid such situations. Buyer is responsible for all shipping fee's associated with their purchases unless other wise stated in the listing.