Pre-owned, Item is in used condition. From Smoke/Pet-free environment. No rips or stains unless pointed out in photo. Please see the item pictures for full condition and measurements. If in need of a refund , Please reach out to me before contacting , I promise to work this issue out. Should you have questions, comments or concerns, please do not hesitate to contact me through using the "Contact Seller" link above. My goal is your satisfaction and therefore I will strive to answer all inquiries through within 24 hours. I am 100% committed to your peace of mind. We also tend to feel very confident in my prices and products. However, for whatever the reason if you are not completely happy with your purchase and would like to return, Items must be shipped back in their unused condition with their tags and original packaging. Outbound and return shipping will not be reimbursed unless item is defective.