Some wear and a small crack in the top. Not clearly seen unless you look for it. All noted in photos. Working condition and very nice. Ships in one business day of cleared payment. Additional Details ------------------------------ Product description: The model 500 was the Bell System's mainstay telephone from the 1950s through the 1980s. When it was designed in 1949 by Henry Dreyfuss, whose firm also conceived the WE 302, rotary-dial technology was state of the art. But the phone was in the marketplace for so long that it evolved its internal electronics, if not its external appearance, to incorporate 10 touch-tone keys beginning in 1964 (a??stara? and a??pounda? keys would come later). Please make sure your telephone provider can accommodate rotary dial telephones. A VoIP May be required for digital service. This phone has 4 scratches on the front. 1 YEAR WARRANTY INCLUDED IN THE PRICE OF THE PHONE FOR PARTS AND LABOR. Warranty does not cover breakage of the exterior of the phone. Warranty is through American Telephone Store.