Note:All the silver charms in my store are made of genuine 925 sterling silver,not silver-plated. Our freehand heart symbolises "perfectly imperfect" true love. This necklace with a heart pendant allows you to wear the freehand heart so that it really comes into its own, as a fresh take on the classic heart motif. Hand-finished in sterling silver and 14k rose gold plating, the necklace is adorned with brilliant-cut clear cubic zirconia and perfect for stacking, so wear yours in twos or threes, or mix it with your existing necklaces. Material:925 sterling silver, 14k Rose gold-plated ,Cubic Zirconia Chain length : 45CM Shipping times are estimated. We cannot guarantee the shipping times once your package has left our facility, and it's on the post office's hands. @@@ If your order hasn't arrived within the expected delivery time, Please contact us before you decide to leave a negative review or open a case we have a solution for every problem. @@@In some occasions we may ship your order in more than one package, and they may arrive at different times. The reasons could be: - Your order contain many items, and in order to not damage the items, we may pack them separately. - Your order contain too many items, so we spread in different packages in case of lost parcel, is easier to replace part of the order than the whole order. - Simply comes from a different warehouse. @@@At the moment you can pay only with PayPal. BUT, You don’t have to have a PayPal account to make an order, you can simply pay with your credit card Via PayPal checkout. @@@For Paypal E-Check payments: your order will not ship until the check has cleared (approximately 5 business days) Thank You for Shopping with Vipcharms Jewelery!