This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

You can make your offer during the checkout process as long as you do not live in a state where marketplace facilitator tax laws exist. Check your state. If you are on a mobile device, please message the seller directly to submit your offer.

Return Policy

Our return policy is valid for 15 days. If 15 days have passed since your purchase, we regret that we cannot offer a refund or exchange. Items eligible for return must be unused and in the condition you received them, including the original packaging.

All merchandise returned to Col_Silvercrafts must be in the original packaging with all items that accompanied the merchandise. If the original packaging is unavailable, please secure your item in a suitable replacement box with adequate packaging materials to protect the item during transit.

The return address may differ depending on the product but will be specified on the return label provided. A receipt or proof of purchase is required to complete your return. Do not send the purchased items back to the manufacturer.

Note: Purchases made during promotional sales are final and cannot be returned or refunded, except in cases of manufacturer defects.

Refunds (if applicable)

Upon receipt and inspection of your return, we will send an email to confirm that we have received the item. We will also inform you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment within 3 business days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first recheck your bank account. Next, contact your credit card company; it may take some time before the refund is officially posted. Following this, reach out to your bank as there is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please get in touch with us at [[email protected]].