All purchases are final sale. We try to provide numerous photo’s and detailed descriptions. PLEASE ASK ANY QUESTIONS prior to purchase. We are happy to send additional photo’s and answer any questions upon request. On the rare occasion an item was damaged in transit, you will need to take all original packing material, damaged item(s) and the box to your local post office immediately. Please take photo’s as well. You can file a claim there and they will confiscate the damaged goods and start your insurance claim. ALL ITEMS ARE SHIPPED INSURED.