Due to the nature of the bridal business, I cannot accept returns, only exchange will be made. The buyer needs to contact me within 3 days of receiving the item for an exchange.

Please note the following are NON-EXCHANGEABLE:
1) Special request with existing items (bead color changes, length adjustment etc).
2) Hand stamped initials jewelries.
4) Deposit payment for custom orders.
5) Large bridal orders (If in doubt, I suggest buying one item first)

I like to treat all customers with respect therefore if you are unhappy with your product, please do not hesitate to contact me so we can work out the issues, prior to you leaving me a feedback.