Some scratches/scuffs. I was not able to reset the phone to factory settings as there is a security code on it that I don't know. However, the it does appear to work fine and I don't think you'd need the security code for anything other than a factory reset. Not sure though so sold as-is. Phone only, charger not included. Please note: This is an old phone and may not be compatible with today's wireless technology. If you intend to activate this phone with a wireless carrier, please check if this phone is supported by them before purchase. The battery that comes with the phone is also old and probably won't hold as much charge as when it was brand new.