Some heavy scratches/scuffs and the plastic over the screen is cracked but the phone works great! Please see photos. Phone only, charger not included. Please note: This is an old phone and may not be compatible with today's wireless technology. If you intend to activate this phone with a wireless carrier, please check if this phone is supported by them before purchase. The battery that comes with the phone is also old and probably won't hold as much charge as when it was brand new.