Please look through the pictures carefully before ordering. If any damage it will be mentioned with close-up pictures for viewing. If any unforeseen damage occurs before shipment, we will reach out to you before completing the sale. The customer pays return postage postmarked within 14 days of receiving the item(s). We wrap every package carefully before shipping. If an item arrives damaged due to shipment please take pictures of the outside of the parcel and the item(s) inside. Send pictures to phillips1artsandcollectables.com with a return email and the company will review and reach out to you within 24 hours. Item refunds less postage will be issued within two days after receiving the item in the same condition as sold. Return postage may apply. We take pride in our company’s services to make sure our customers are happy with their merchandise. Thank you for ordering from Phillips Creative Arts and Collectables.