THIS BOOK HAS HIGHLIGHTING IN IT, MAYBE A FEW WORDS/NOTES PLEASE SEE PHOTOS (THERE WILL HE NO REFUND BECAUSE BUYER DID NOT READ DESCRIPTION OR SEE PHOTOS Listening: Processes, Functions, and Competency, Second Edition explores the role of listening as an essential element in human communication. The book addresses listening as a cognitive process, as a social function, and as a critical professional competency. Blending theory with practical application, Listening builds knowledge, insight, and skill to help the reader achieve the desired outcome of effective listening. This second edition introduces listening as a goal-directed activity and has been expanded to include a new chapter addressing listening in mediated contexts. Theory and research throughout the text have been updated, and the final chapter covers new research methodologies and contexts, including fMRI, aural architecture, and music. ITEMS USED OR SEALS BROKEN ARE NOT ELIGIBLE FOR RETURN OR REFUND (read return policy) Attention VeRO members: We're not affiliated with or endorsed by the companies mentioned in this listing, All trademarks and copyrights are acknowiedged, they are only used for informative description of the items offered for sale, All items are authentic as evidenced in photos, legally acquired and owned, and hence covered under First Sale Doctrine, Unlawful VeRO removal of this listing will constitute perjury and result in legal action.