Return Policy Details
We (Gen-X Computers) Pays Return shipment when item is
• “Not As Described”
• “Dead or Damaged On Arrival”
• “Faulty and Not Functioning as Intended”
BUYER (Customer) Pays return shipping ONLY for:
• CANCELLED Order after Shipment
• Item NO LONGER NEEDED
• Damaged Item Resulting from Customers Misuse
• Merchandize is OUTSIDE 14 days RETURN WINDOW with a waiver to Return.
Return Policy Details
We (Gen-X Computers) Pays Return shipment when item is
• “Not As Described”
• “Dead or Damaged On Arrival”
• “Faulty and Not Functioning as Intended”
BUYER (Customer) Pays return shipping ONLY for:
• CANCELLED Order after Shipment
• Item NO LONGER NEEDED
• Damaged Item Resulting from Customers Misuse
• Merchandize is OUTSIDE 14 days RETURN WINDOW with a waiver to Return.
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ONLINE TRADING POLICY
FREE SHIPPING
IMPORTANT: Please be sure to enter the correct ship-to address as
it cannot be changed once the sale is complete.
Most items are packed with care and shipped within 1 - 2 business
days after receipt of cleared payment. Bulky items can take 2-3 business days
handling time and may not qualify for Free Shipping. Bulky items that are
refurbished category and have Free Shipping, may be split into two or more
packages and therefore, increased built in shipping cost.
Designix-us ships
free to the 47 US Domestic States via Standard Shipping. Excluded are Alaska,
Hawaii, Puerto Rico, APO/FPO, Washington State and PO Boxes
Returns
We offer interactive return policy to minimize returns by offering
solution that eliminates reason for returns at the source. Our return policy is
flexible to address individual customer needs and if our offered solution falls
short of addressing customer concern, we accept returns within 30Days of
receipt of the merchandize that are valid for returns according to item
category condition. Items that are categorized as non returnable are not govern
by this policy.
We encourage our customer to reach out to us first for any return
issue as dealing with us directly first, could prevent the usual delays by going route, and achieve faster resolution by contacting us first. You can send
us a message for whatever issue and whenever and we will be happy to help. We
want you to have the 5 Star experiences that you deserve.
Sales Tax
Sales Tax paid by you is paid to on behalf of your State.
Therefore, we have nothing to do with the tax element of your cost of purchase.
About Us
designix-us is our online Trade name and we
are a registered company Gen-X Computers. We joined in 2010 and our
e-commerce mission is to provide unparalleled quality products at extreme
customer satisfaction. As a leading top quality provider of computer hardware
and peripherals, we take pride in offering the best in new, used and
refurbished Legacy systems / computers?notebooks, Laptops Tablets, Smartphone,
PCs, Desktops and Accessories. Shop with us today and get super fast product
delivery, free expedited shipping for the most part, 30 days hassle free
Returns, quick response to inquiries and happy customer experience. All at
discounted prices, more value for your money.
For further
details, please ask for our full Shipping, Return/Refund Policies. If and when
you have any concerns or dissatisfaction with your order, please contact us via messaging, choosing the option: ?I want to contact the
seller?