Hello Awesome Human! We at ReNew 2 You are awesome humans, too, and are still kids at heart. That's why we LOVE this Leap Frog English/Spanish Learning Guitar, but we're willing to give it up for a child that would enjoy it as much as we do. This educational toy is in GREAT working condition for a fun play learning time for the child in your life or your inner child (we don't discriminate at ReNew 2 You :) It will be protectively wrapped in bubble wrap shipped (FREE) carefully; HASSLE FREE RETURNS with our special invisible blacklight mark intact, however, if you have concerns about your purchase, please contact us immediately (before leaving feedback) so we can work to find a mutually satisfying solution. It is our goal to deliver 5-star service and we would appreciate 5-star feedback. Thank you for shopping ReNew 2 You and please, come back soon!