Rendered at 15:37:16 05/06/25
Hostage/Crisis Negotiations: Lessons Learned from the Bad, the Mad, and the Sad
£37.01 GBP
Ships from
United States

Shipping options
Seller handling time is 2 business days Details
No shipping price specified to GB
Ships from
United States

Return policy
Full refund available within 30 days
Purchase protection
Payment options
PayPal accepted
PayPal Credit accepted
Venmo accepted
PayPal, MasterCard, Visa, Discover, and American Express accepted
Maestro accepted
Amazon Pay accepted
Nuvei accepted
Shipping options
Seller handling time is 2 business days Details
No shipping price specified to GB
Ships from
United States

Return policy
Full refund available within 30 days
Purchase protection
Payment options
PayPal accepted
PayPal Credit accepted
Venmo accepted
PayPal, MasterCard, Visa, Discover, and American Express accepted
Maestro accepted
Amazon Pay accepted
Nuvei accepted
Item traits
Category: | |
---|---|
Quantity Available: |
Only one in stock, order soon |
Condition: |
Used; Very Good |
ASIN: |
B00ZT0S4RC |
manufacturer: |
Charles C Thomas Pub Ltd |
Publication Date: |
1600-01-01 |
binding: |
paperback |
format: |
paperback |
Supplier Declared Dg Hz Regulation: |
unknown |
Item Name: | |
Product Site Launch Date: |
2014-11-18T00:19:25.381Z |
Subject Keyword: |
'non-fiction', 'sociology' |
author: |
Thomas Strentz |
Unspsc Code: |
55101500 |
Product Description: |
Listing details
Seller policies: | |
---|---|
Shipping discount: |
No combined shipping offered |
Posted for sale: |
More than a week ago |
Item number: |
716541689 |
Item description
Wear on the edges. Shipped the next business day! We own a small family book store and sell our extra books and media that have been on our shelfs for too long.
Additional Details
------------------------------
Product description: The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those encountered by correctional and law enforcement crisis negotiators fall into one of three broad The Bad, the Mad, and the Sad or, those with antisocial personality disorder; those who are severely mentally ill, insane or psychotic; or those who are contemplating suicide, respectively. This book outlines tactics and procedures for dealing with these three groups of individuals. Many excerpts will be found of siege dialogue and behindthescenes efforts of those in the command post and other locations whose efforts and energies play an integral role in this lifesaving process. Some topics discussed include how using sleep deprivation should be avoided by hostage and crisis negotiators and how it can be used to advantage against the culprits; and how active listening skills (ALS) can be utilized and the mechanics of the process. These ALS guidelines show how being not only a good interviewer but also a good listener can be used to find a remedy to the situation. Team roles and responsibilities are also discussed in some detail. Using "hooks," or topics/persons that can be used to extract the subject from the crisis, and "hot buttons," or topics/persons that should be avoided from discussion, is also examined. Several "Lessons Learned" sections are also included after the dialogues, outlining what was learned and achieved in the process and which pitfalls should be avoided. Crisis negotiations has also been included in the book because a growing number of subjects with whom crisis negotiators deal are not holding hostages. While it is not the purpose of this text to review all tactics and techniques of the negotiations process, many examples are provided of what does work and, on occasion, what does not. It will prove to be a very useful tool to corrections and police negotiators and crisis interveners who seek peaceful ends to these very volatile and dangerous situations.
Added to your wish list!

- Hostage/Crisis Negotiations: Lessons Learned from the Bad, the Mad, and the Sad
- 1 in stock
- Handling time 2 days.
- Returns/refunds accepted
Get an item reminder
We'll email you a link to your item now and follow up with a single reminder (if you'd like one). That's it! No spam, no hassle.
Already have an account?
Log in and add this item to your wish list.