Return and Refund Policy

At Trendy Fashion Fusion, we strive to ensure that all of our custom fashion items meet the highest standards of quality and craftsmanship. We understand, however, that sometimes a product may not be what you expected. To ensure your satisfaction, here is our return and refund policy:

Returns

You can return an item within 30 days of delivery if there is an error on our part, such as a mistake in the custom order or if you receive the wrong item.

Conditions for Return

The item must be in its original, unused condition. It must also be in the original packaging with any tags or labels intact.
Proof of purchase (receipt or purchase confirmation) is required to complete your return.
Return Process

Contact Us: Before sending the item back, please contact our customer service team at [Customer Service Email] or call us at [Customer Service Phone Number]. We will provide you with further instructions on how to proceed.
Shipping: We will cover all shipping costs if the return is due to an error on our part. We will send you a prepaid shipping label to use for returning your item.
Inspection: Once we receive your returned item, it will be inspected by our team. We will notify you of the approval or rejection of your return based on the condition of the returned items as per our conditions for return.
Refunds

If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days (usually 7-10 business days, depending on your bank’s processing times).

Exchanges

If you need to exchange an incorrect or defective item for the same item, follow the return process outlined above and specify that you would like an exchange when you contact us.

Questions

If you have any questions regarding our return and refund policy, please contact us at [email protected] . We’re here to help!