Changed your mind? Not exactly what you were looking for? No problem. An unopened unused product may be returned to us via any method you wish within 30 days. Once we receive your return a refund will be issued (minus the original shipping cost). We do not charge a restocking fee. We try very hard to make shopping with us a satisfying pleasant experience. But we are only human and mistakes may sometimes happen. If we make a mistake in your order we will gladly pay to have it shipped back to us and to get the right product out to you asap. If your item arrives damaged or it is defective, we will replace it or issue you a refund- your choice.