RETURN POLICY DETAILS:
1. Buyer pays for return shipping for reason no fault of our own. Returns are accepted on new items, unused or like new condition within 14 days of delivery date.
• Example: Defective, lost or damaged items that can and will be replaced in whole or with new parts by G3Elite fall into the (No fault of our own category). Original shipping on these items will not be refunded if returned. Please contact G3Elite through email or call G3Elite Customer Service & Support (951) 777-8396.
RESTOCKING FEES:
1. G3Elite will impose a 20% of item cost as a restocking fee for all returns no fault of our own.
• Example: The buyer changes their mind about a purchase or the buyer purchased the item by mistake and returns the item in the original condition within 14 days.
2. We will impose 20% – 50% of item cost as a restocking fee for all returns received damaged or used; returned no fault of our own.
• Example: The buyer changes their mind about a purchase and returns item or items within the 14 day return window, but the seller receives the item damaged, used or materially different than how it was originally shipped to the buyer.
3. If a package is delivered to the address provided by the customer and it is refused, undeliverable, not accepted or returned without the customer paying for the return shipping, we will impose a 20% – 50% of item cost as a restocking fee as stated above in section #2, plus deduct the original shipping cost (Unless item has free shipping) from the buyers refund of the returned items cost.
PLEASE NOTE:
We are not required to accept returns beyond the 14 day return period, but may make acceptations on brand new unopened items.
G3ELITE CONTACT INFORMATION:
G3Elite Customer Service & Support (951) 777-8396.
RETURNS SHOULD BE MAILED TO:
G3Elite
42066 Avenida Alvarado, Suite N
Temecula, CA 92590