Family Matters the Complete Series Value Pack on DVD Brand New Packaging All our movies and Television shows are shipped in boxes to reduce the chance of damage during shipping. We include free shipping on all movie and tv shows. Thank you for visiting or store. Customer Service We work hard toward great customer satisfaction. If for any reason your items arrive damaged or you’re not satisfied, please contact us and we will be happy to resolve any problems. We pride ourselves in excellent customer service and quality products. Feedback We appreciate your feedback. Your honest opinion is how we grow and serve you better. Thank you for all your positive feedback.