ReplacementCorp, one of the largest factory electronics websites, has branched out!! If you?ve been to our site, you know we have a HUGE selection of OEM parts and compatible accessories. Now we?re offering a few select products here too. Same great ReplacementCorp quality.....in a new location. DETAILS This is a factory original Ford F150 Raptor gauge cluster. It is the version with 4" screen and has never been installed or programmed. (0 on the odometer!) The primary units display as metric (KMH, for example) but it also shows imperial units (MPH) in smaller font on the speedo. There are cluster companies who can convert it to show MPH as the primary font and display type, if it bothers you. It is engineering number LL3V-10849-DC_. (DCA, DCB, DCC, etc. DCA through DCZ interchange.) This is specific to the 2019-2020 Raptor. It uses a special Vehicle Dynamics Module (VDM) to control the Drive Modes. (Which are called Terrain Modes on the Raptor.) If you use this in a different version of the F150 (none of which have the VDM), you won't have any way to change out of 'Normal' Drive Mode. (ie - You won't be able to change to Sport, Eco, etc.) There are also differences between our cluster and the version for the 2017-2018 Raptor. That's why those aren't listed either. The pictures provided are of one of the actual clusters in our possession. You will get a cluster that looks like the one pictured. There are no significant scratches/scuffs on them. Just what you would get from handling and wiping them down to remove the dust. Very nice. See the pictures to get an idea of what to expect. Returns are not accepted, since it pulls some information from your truck's computer as soon as it is plugged in. Please double-check with your dealer regarding fitment. We have provided the engineering number to make it easy for you to confirm it will work with your application. If you order it to replace something other than one of the engineering numbers listed and it does not work for you, that's not a defect with the part. It's a compatibility problem and is a result of buying it for the incorrect application, as built. There's more to a part working for you than having your vehicle on a basic year, make, model list. EVERY part offered on a given model is on a list like that. Not just the parts on your vehicle, as equipped. Trim lines and options affect which part your vehicle needs. Electronics, which obviously have to work in conjunction with other parts in the car, are especially important to match up! Your VIN will be required before we can ship this. Failure to provide us with your VIN implies you want to cancel. You can speed this process up by providing your VIN with your order. -- Not because we do programming for you. Because we don't... We need VIN for our records, in case you should have a problem in the future and we need to check with a Ford dealer. -- It is your responsibility to make sure this is the right part for you and this is easily accomplished by calling your Ford dealer's parts department and getting the gauge cluster engineering number for your vehicle before you order. (Using your VIN.) Programming at a Ford dealer (or a cluster company) will be required. We have no control over this. Thank Ford... APPLICATIONS According to our information, it will ONLY work in some 2019-2020 Ford F-150 Raptor trucks. We have provided the engineering number, so you can compare it to yours and/or check with your dealer. Returns are not accepted, so be sure to check. Please note: we assume no liability for what other people say this will fit either. (Forums, buddies, relatives, blogs, etc.) Check with your Ford dealer. You will have to get it programmed for your vehicle. We cannot provide this service. Programming is Ford's doing. Thank them, not us. There are cluster specialty companies who will program them as well. If you have questions about them, let us know before purchasing. But please note that we only sell for exact engineering number replacement, so having them programmed for something else would be considered an experiment. SHIPPING HANDLING Shipping cost is based on weight and zip code. This site does the figuring, not us. If you feel their calculation is high, you might be underestimating the package weight and/or current shipping costs from our zip code (62401) to yours. Please don't ding us for shipping in the ratings, as we have no control over ever-increasing carrier rates. We will enter a tracking number into your order details here on the site. They will email it to you if your notification preferences are set correctly. Make sure someone is there to collect this when delivery is attempted. A signature is typically required due to the value of this item, so the shipping quote might be higher than you were originally expecting. We insure the package as well. We do not attempt to profit on shipping. This site provides a section/tab in each ad for Shipping information. We encourage you to check that section for prices, methods, time-frames, etc.