14 Days Returns and Refunds available. Shipping Cost Refunds are considered based on the nature of the situation and at the seller’s discretion. Clothing and Lingerie are NON-REFUNDABLE and NON-RETURNABLE due to COVID and other health and safety concerns, unless accepted at seller’s discretion. Servicing our customers is our #1 duty. We will work hand in hand to present the best possible solution and results to resolve any issues. Thank you for your business and understanding.