Event of a fault, not working on arrival, and if you are not 100% satisfied with your purchase, please let us know within the first 3 days of purchase,Goods Must be returned within 14 Days, email us for return authorisation before you return the item. you must provide your Bonanza ID,date of purchase and reason for return. we won’t deal with any returns without authorisation Simple & easy step. within 3 days of purchase, for any reason, you are not satisfied with your item – whether it is defective, or just unwanted -email us for an RMA No (ITEM NO ), and ship it back to us. Once we receive the item, we will refund, in full, the price you paid for the item (excluding the initial shipping cost and handling charge). When we handle returns, defective items will be replaced with the same product. If the same product is not available, you can choose to wait for its arrival, or request a refund or replacement item. We will ship a replacement.
1, We do not warranty against broken, damaged or mishandled part.
2, A Merchandise Authorisation Number (RMA#) is required for all return packages.
3, Packages without RMA # will be refused.
4, Customers must report to us within 3 business days for DOA or shipping damage issues.
5, All items can be requested for credit within 7 days after the items is received.
6, Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits or exchanges.please note we do record serial numbers ensure to send the right item,
7, Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.we are not responsible for any lost item or damaged item in transit please carefully pack merchandise,obtain a receipt from shipper
8, Absolutely no walk-in return/replacement service will be accepted.
9, Buyer is responsible for all return shipping charges.
10, A refund may be issued if replacement is not available.subject availability and limited warranty time scale
11, DUE TO SOFTWARE COPYRIGHT LAWS NO REFUND ISSUED ON OPEN SOFTWARE PACKAGE’S
12, due to hygiene reasons we are unable to offer an exchange or refund on underwear/swimwear/cosmetics,
unless they are sealed in their original packaging.
13. Any items returned open, seal broken, or not in original unopened retail packaging will be subject to a
20% restocking charge.NO REFUND GIVEN ON SOFTWARE
14 E&OE This does not affect your statutory rights.
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