We offer an unconditional 30 day money back return policy. If for any reason you are not satisfied with your purchase you may return it for a full refund. You must contact us prior to returning an item for an RMA number. All return shipping fees will be paid by the buyer and must be in the original packaging. Once the item has been received and inspected we will issue a full refund. Please do not leave any negative feedback without contacting us first. We are only human and we do make mistakes from time to time. There is no problem that cannot be handled. Please remember that we are here for you and all you have to do is contact us.