Refunds

We kindly request that refund requests be limited to items demonstrating defects. Please reach out to our customer support team, detailing the issue and accompanying it with relevant photographs or videos. Following this, we will promptly assess your situation and communicate whether a refund is feasible in your particular case.

We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.