We cannot accept returns or exchanges for any reason other than for manufacturer defects, or if we accidentally shipped you the wrong item or size ordered. Only “pre-authorized” returns will be accepted for an “exact item” replacement. No cash refunds.

If you have a manufacturing/defective issues, you must contact us within within 3 business days after receiving the item for return instructions and a RMA#. We may request photos as proof of such defect(s). Defective merchandise must be returned as instructed within seven (7) business days of receiving item, and in the same condition it was shipped to you. Include all the original packing and any notes you wish to include. They must be unworn, unwashed, and odor free (otherwise the replacement will not be authorized after we receive it). Any and all return shipping costs are the responsibility of the buyer and are not refundable.

Sale/Clearance merchandise is not returnable whatsoever.

Manufacturing design or pantone changes occur from time to time. Although we contract for the specific colors, models, designs, etc., we have no control over minor variations (such as 3%-5% pantone color differences, etc.). We reserve the right to fulfill orders with merchandise of equivalent just as received from our suppliers.

• Under no circumstance will we authorize a return due to faults of any UPS/USPS delivery delays, weather delays, International customs delays, customers not allowing enough time for when the item is needed (see shipping info), or any other circumstances that are beyond our personal control.

• There are no refunds or exchanges for any “unauthorized”, “non-deliverable”, “unclaimed” “refused delivery” or “return to sender” returns (domestic or international).