Welcome to Patel Jewellers Note : This ring is made to order. Kindly confirm your ring size within 24 hours for speedy process of manufacturing. 3 Ct Green Emerald Simulated Green Emerald Engagement Ring 14K White Gold Plated We're a jewelry manufacturer based in USA and India. We can make any kind of Fashion and Fine jewelry. If you're interested in bulk buying, wholesale or custom made order then please contact us directly through message system, we'll reply you with best price WE GUARANTEE : AMAZING QUALITY REASONABLE PRICE EXCELLENT CUSTOMER SERVICE HASSLE FREE SMOOTH TRANSACTION We Strive to meet and exceed our Customers Expectations. Our main principle that guides us on our everyday operations is Quality, On time Delivery, and Pricing We offer Customization If you want to add personal touch to this piece contact us and we will create one just for you. You can customize the following things given below : 1. Ring Resizing 2. Redesign 3. Metal Change ( 925 Sterling Silver / 10k Gold / 14k Gold / 18k Gold ) 4. Metal Color Change ( White / Rose / Yellow ) 5. Color Stones ( Red / Green / Yellow / Blue / Black etc) 6. Engraving (No. of characters will subject to size and space in the jewelry) PAYMENT POLICY 1. We accept payment via PayPal only. 2. You can also use a credit card for payment by using PayPal as a guest. 3. Payment is required within 3 days after buying. 1. We ship worldwide. 2. Our office is in USA and our manufacturer unit is in India. Hence, some of our items are directly shipped from India. 3. Handling time is 5 business days after receiving cleared payment and ring size confirmation. (Business days excludes Saturdays / Sundays and Public Holidays) 4. Delivery time in US, UK and Australia is 5 to 7 business days, other countries 5 to 10 business days (which may extend during peak season time). 5. RETURN POLICY 1. We accept returns only if there is any manufacturing defect or in transit damage. 2. Refund amount is based on product price you have purchased for. 3. Please remember to contact us before sending any item back so that we provide our return address. 4. For incomplete or wrong address we are not liable for any return. 5. BUYER'S FEEDBACK 1. Your feedback is very important to us. 2. We appreciate your Positive Feedback with 5 star ratings, and will do the same in return. 3. If you have any questions, or issue with your order please don't hesitate to contact us through message or customer service e-mail before you leave us any neutral/negative feedback or open a request. We will resolve the problem to your satisfaction. 4. Due to the high volume of email and phone calls, please allow 1-2 business days for a response. We will respond to your message in the order received and will try our best to reply as soon as possible. CONTACT US Feel Free to contact us for any queries about the product through "Ask Seller a Question" Please save our store by clicking on "save this seller" and bookmark our store on your web browser to visit our store again . THANK YOU