This listing is for 12 Live Lemongrass Stalks Organic Cymbopogon Plant Healthy Herb Lemon Grass Shipped with USPS First Class Package bubble mailer. Most are not rooted but will root in water in about a week. Kindly drop us a message with pictures if the plant is damage during transit. Thank you! Conditional Warranty: Warranty is limited to guaranteeing plants will arrive safely and in good and healthy condition and is conditioned on Seller receiving prompt notice (within 24 hours of delivery) of any problem with the condition accompanied by photo validation. No other additional, extended or long term Warranty is expressed or implied. No cancellation of order after payment, Thank you!