CHAIN SHOWN IN THE LISTING IMAGES IS NOT THE PART OF THE ITEM SOLD We take absolute care of precious jewels are packed well so that there is no damage to the product. Your item will arrive in an elegant box, ideal for gifting to someone special. Handling Time: We take handling time of 15 Business Days from the date of receipt of the payment after receiving cleared payment. Shipping Service:- Free Expedite Shipping: The shipping company takes 5-6 business days to deliver the product at US. 5-7 business days for International Shipping apart of USA. This transit time does not include the seller's handling time. Transit time includes normal weekdays. Often Saturdays, Sundays, and major holidays are not included in transit time estimates. Business day does not include Sundays. A payment is considered "cleared" after your payment has been deposited into our account. Import duties and taxes are not included in the item price or shipping cost. These charges are the buyers responsibility. Negative feedback is not a solution. So, we request you to contact us and give us a chance to resolve it ASAP. Feedback DSRs (Detailed Seller Ratings). We strive for 100% Customer Satisfaction and we love to leave positive feedback's for our buyers. Thank You and Happy Shopping!