New Image Instant Freeze Professional and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

We stand behind our products. Returns are accepted within 15 days from when the item is delivered; ONLY if the item is not as described.

We will not accept returns due to buyer’s remorse after you receive the item.

This warranty does not cover damages caused by accident, liquid, neglect, abuse, or misuse. We’d not honor the warranty if you modify or replace the item or any part or serial numbers.

Please contact us before returning an item for further instructions. When returning an item, it must be in all of the original packaging and include all of the original accessories, documentation, or items that came with it.

You will be required to cover shipping on the return of non-defective items.

For International orders, buyer is responsible for Return Shipping.

We reserve the right to request pictures before the item is returned. We reserve the right to decline any return if the above guidelines are not followed or if the item is received altered/tampered.

DISCLAIMER

We make every possible effort to accurately describe our items. Please be aware there may be slight variations in color due to lighting and computer monitor resolutions.

ELECTRONIC PRODUCTS DISCLAIMER

The electronic products we sell are manufactured according to US Electrical Standards and Codes. If you purchase these products to use in a country outside of the United States we cannot guarantee they will work properly. We assume no responsibility if the items malfunction or cause an accident because one tried to use the product with foreign electrical standards. The use of a converter or other voltage transforming device is at your own risk.