New Directions Studio Women's Gray Full Zip and similar items

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We guarantee against manufacturers’ defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

TVs: If the item is defective the customer will need to contact the Manufacturer directly. If the item is unwanted and was not open, this item may be returned to us per our “Unwanted Returns” section.

All shipping and handling fees are non-refundable with an exception where Stylish Depot has made an error by shipping and incorrect item to the customer. In this case, Member must contact Stylish Depot to obtain a return label or request a merchandise pick up. Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable. Stylish Depot must be informed of the receipt of incorrect merchandise within a week of the delivery.

Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.