SleekSilhouette Shaper Faja and similar items

You have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If the 30 day window has passed, returns will still be accepted up to 60 days from the date your item has been delivered but are subject to store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 to 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges:

Exchanges must be initiated within 30 days of receiving your order.

How to Process an Exchange:
Contact our customer support team at [email protected] with your order details and the item you wish to exchange.

Once approved, you’ll receive instructions on where to send the item back.

After receiving and inspecting the item, we’ll process your exchange and send the replacement item of your choice.

If more than 10 business days have passed since we’ve approved your return but you haven not received your refund, please contact us at [email protected]