Grohe Essence Shower Thermostatic Cartredge and similar items

-Generally our return warranty is 3 weeks from item arrival for all of our sold items to be not different from our listing(s) description or missing a part(S) unless stated differently in item’s listing if item(s) was a part of for parts only.

-Returns based on # , No returns accepted & no refund if # is and/or our warranty label tampered with.

-Item(s)Must be shipped back in all original condition and same packing materials. Please contact us first for authorization code.

-No Shipping refunds , Buyer Pays all Shipping & Handling.

-We sell H/W only , any compatibility – installations – upgrades – etc. or other user issues are the buyer’s responsibility so please make sure of item description .

-Returns MUST ship out from buyer’s location with tracking number provided within 3 business days from a return request date.