SG Liquid Metal Silver Tiny Ball Chain and similar items

If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt. You may also exchange it.

Refunds are available less a 20% restocking fee. You must contact us within 10 days of receipt of item to make return arrangements. Items must be returned unused and in original packing.

For ALL MADE TO ORDER ITEMS ,Sales are final, cannot be returned or exchanged.

Please Note:

Your packing slip must accompany your return. If you are exchanging an item please include a note with the style and size you want to exchange in the packing slip. We don’t offer free shipping for exchanges. There is a 5.00 handling and shipping fee for all domestic exchanges.

All returns are subject to inspection by our Quality Assurance team before a refund is processed.

Emetaljewelry is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms. Please use a secure envelope and include delivery confirmation with your return.