Hello Awesome Human! We at ReNew 2 You are awesome humans, too, and are still kids at heart. That's why we LOVE this Sesame Street Elmo's Birthday replacement talking, giggling ELMO, but we're willing to give it up for a child or your inner child (we don't discriminate at ReNew 2 You :) that would enjoy it as much as we do. He will be protectively wrapped shipped (FREE) carefully; HASSLE FREE RETURNS with our special invisible blacklight mark intact, however, if you have concerns about your purchase, please contact us immediately (before leaving feedback) so we can work to find a mutually satisfying solution. It is our goal to deliver 5-star service and we would appreciate 5-star feedback. Thank you for shopping ReNew 2 You and please, come back soon!