RELIANCEBARGAINS's Feedback on Bonanza

Seller response:
Your claim is untrue, dishonest, and maliciously intended. You never returned this order back to us, nor did you provide us a tracking number to trace this order when we requested it from you. We provided you our return address and phone number to contact us, and you never responded back to us either by mail or phone when we called or and emailed you. We need to receive the order back to refund you and that is how the return process works. Please return the $400 dollars valued watch sold to you and we’ll be more than happy to refund you.

Seller response:
some manufacturer defects or product damage during transporting are often beyond seller's control & unknown untill buyer reports issues. For these reasons, we are dedicated to our buyers needs & concerns & makes it our priority to serve you diligently. we faithfully served you and thank you for giving us the opportunity to serve you.

Seller response:
we sincerely apologize for the shipping error, as it sometimes happens unintentionally. We offered you a replacement and you objected. You told us that you are now happy with the black phone and do not wish a replacement. we also offered you credit and you accepted it. You need not leave us a damaging feedback after we made every effort and went beyond and above to assist you and could have stated our quick efficient customer service, as it was rendered to you faithfully. However, we want to thank you for giving us the opportunity to serve you, as we appreciate our buyers.

Seller response:
Terri, we provided you our contact informations, in the event our help is needed you did not informed us of this issue and this is the first time we heard from you. We are here to addressed your concerns and quickly meet your needs.Please speak to us and let us know how we could be of help. We want you to be happy with your used phone purchase.Please communicate with us at contact seller or at the contact information provided, not here at this feedback section. Thank you

Seller response:
Your shipping inquiries was rather premature, considering you placed this orders 2 days ago. You purchase this phones separately and was shipped separately, not combined in one shipment, as you did not requested us to do so. You confirmed receiving all orders 4 days later. By the way, this section is for feedback, not the message area, as your message now created a negative feedback for us. You said it was an error and we understand this and you promised to remove it and yet to see this effect. However, we thank you for giving us your business and we appreciate you

Seller response:
This order was cancelled as requested & was never shipped.rather your 2nd replacement order for another phone was shipped to the address on your paypal account, which you confirmed today that it was the correct address.we can only shipped to your payment paypal address on file & non other, unless you requested changes, & you did not. You are to informed us if address changes is needed & update this changes on your payments record on file.In this case, you confirm that this the correct address on your bonanza message account today.