mahkels' Feedback Left For Others

mahkels has left the following feedback for other buyers and sellers on Bonanza.

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Feedback	From	To	Items	Date
1 star user feedback Bought a new modem but got one that was clearly labeled refurbished. No plastic. No sealed during transit. They claimed it was brand new. Had to ask four times for a refund before they finally sent a return slip. Took 2.5 weeks for that.	Buyer mahkels (1) Feedback from Buyer mahkels (1)	Seller elegant_wings (659)	ARRIS Surfboard SBG8300-RB DOCSIS 3.1 Gigabit Cable Modem & AC2350 Wi-Fi Router	06/25/23
Seller response: We sincerely apologize for any inconvenience caused. We are committed to ensuring your satisfaction. To resolve the issue, we gave you a free shipping label for you to return the item. We understand the importance of timely reimbursements and we have already initiated the refund process