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gearseller2's Feedback on Bonanza
| All Feedback | 430 |
| On Bonanza | 126 |
| Imported from other sites More info Bonanza allows sellers to import their feedback ratings from other marketplaces. However, only the positive, neutral, or negative ratings can be imported. Written feedback cannot be imported. | 306 |
User Feedback
4.7
out of 5 stars
| All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 1,023 |
| Feedback | From | Items | Date | |
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1 star user feedback
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Feedback from
Buyer
bonzuser_glunm
(1)
|
Bullhide Kick The Dust Off Faux Felt Cowgirl Hat Fancy Underbrim Buckskin | 10/21/16 | |
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3 stars user feedback
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Henschel Leather Cowboy Hat Shapeable Brim Rope Band Made In USA Brown Black | 08/19/16 | ||
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5 stars user feedback
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Henschel Aussie Breezer Moisture Wicking UV Protective Made In USA Khaki Olive | 08/09/16 | ||
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5 stars user feedback
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Feedback from
Buyer
TimothyR118
(0)
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Henschel Aussie Breezer Recycled Material Mesh Crown Sun Protective Gray | 07/27/16 | |
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This feedback has been edited.
Details
5 stars user feedback
The customer service I received was just top notch. Ms. Beverly Vitale was patient and courteous all throughout my return/exchange. She personally saw to it I got through correct item. 5 stars!!
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5 stars user feedback
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Feedback from
Buyer
LawrenceH47
(1)
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Henschel Distressed Cotton Boonie Crushable Packable Chin Cord Olive Khaki | 05/07/16 | |
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5 stars user feedback
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Henschel Crushable Felt OutbackShapeable Ribbon Band Water Repellent Black Brown | 05/02/16 | ||
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5 stars user feedback
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Feedback from
Buyer
bonzuser_eyhle
(0)
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Bullhide Timber Mountain Leather Cowboy Hat Pinchfront Crown Relaxed Brim Brown | 02/17/16 | |
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5 stars user feedback
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Feedback from
Buyer
bonzuser_hninw
(0)
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Henschel 5503 Waxed Cotton Safari Mid Size Brim Crushable Distressed Brown | 12/29/15 | |
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5 stars user feedback
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Feedback from
Buyer
bonzuser_ftkpa
(0)
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Who Ced Cedric The Entertainer 72120 Officially Licensed Hanley Cotton Fedora | 08/06/15 | |
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5 stars user feedback
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Henschel Hats 3151 Teddy King Genuine Panama Handcrafted Fedora Ribbon Band | 05/15/15 | ||
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5 stars user feedback
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Feedback from
Buyer
KatherineM65
(0)
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Head N Home All Mesh Cabana UV Protection Soakable Wind Resistant Made In USA | 02/15/15 | |
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1 star user feedback
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Feedback from
Buyer
Commodre_BeckettH
(1)
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Conner Cov-ver C1057 Australian Wool Steampunk Tophat Faux Leather Band Brass | 01/16/15 | |
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Seller response:
Spoke with this very nice customer numerous times regarding his order- he was made aware immediately upon ordering that this item would not be in stock for some time and said he was okay with that. Apparently when he received it the fit was not right even though it was the size he ordered. He informed me and of this and I told him we would make sure that it was resolved but he said that he knew it was not our fault but a manufacturer issue and has not responded to any further corrresponce regarding the matter. We share his frustration and not lo nger offer this manufacturer's merchandise for just such reasons. Quite surprised to see a negative feedback based on our phone conversations but do understand his frustration. Would welcome him as a customer any time. |
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5 stars user feedback
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Henschel Hats 4448 Corduroy Gentleman Stingy Brim Fedora Satin Lined Lightweight | 01/16/15 | ||
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5 stars user feedback
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Henschel Hats 7932 Smooth Garment Leather Greek Fishermans Cap Made In USA | 01/15/15 | ||
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5 stars user feedback
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Conner Cov-ver C1056 Australian Wool Steampunk Victorian Tophat Grosgrain Band | 01/06/15 | ||
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5 stars user feedback
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Feedback from
Buyer
JonathanB65
(0)
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Bullhide By Monte Carlo 0550 Kingman 4X Wool Traditional Cowboy Bestseller | 11/15/14 | |
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5 stars user feedback
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Feedback from
Buyer
mjferruzza
(0)
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Henschel Hats 1151 Shapeable Leather Weekend Walker Lightweight Made In USA | 10/12/14 | |
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5 stars user feedback
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Bullhide By Monte Carlo 0674 Sweet Emotion Premium Wool Western Cowgirl | 09/26/14 | ||
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5 stars user feedback
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Feedback from
Buyer
ROBERTD114
(1)
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Conner Cov-ver A1003 All Leather Western Outback Breathable Crushable Mesh Crown | 09/16/14 | |
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5 stars user feedback
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Feedback from
Buyer
GeorgeenaJ
(1)
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Bullhide By Monte Carlo 4052 Briscoe Down Under Leather Pinchfront Crown Western | 05/04/14 | |
This customer did contact us about the hat and I did reply to her that I would send the info.Unfortunately Mother Nature intervened with Hurricane Matthew which not only shut us down for several days but also the manufacturer of the hat. They supply the RMA numbers. So, yes, if a couple of emails warrants "jumping through hoops" I am guilty. I had emailed her yesterday that I would send her a return label as a courtesy and I guess her reply was the negative feedback. We are catching up as quickly as we can and understand any frustration people may have. We use 3 email addresses, this Bonanza system and have a toll free number with a machcine if we are busy or it's after hours.We always want people to be able to reach us and sometimes it takes a few days to service a bunch of people, right Bonz?As I said yesterday, Shawna, I apologize for your anxiety about this issue..