Kulamoa's Feedback as a Seller
| All Feedback | 37 |
| As a seller on Bonanza | 2 |
User Feedback
4.6
out of 5 stars
| All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 723 |
| Feedback | From | Items | Date |
|---|---|---|---|
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1 star user feedback
|
Feedback from
Buyer
bonzbuyer_fgwna
(1)
|
Ranger RCI-2950 Amber Ham 10-12 Meter Dual-Band CB Ham Radio Transceiver - Works | 09/21/23 |
|
1 star user feedback
|
Feedback from
Buyer
Roque_Homestead_
(0)
|
Elector PSP Chicken Red Mite Lice Fly Treatment Smaller Size - 10ml or 2.5ml | 08/29/23 |
|
Seller response:
I am one person, not a corporation, and I strive to provide the best customer service I possibly can. I also try to be VERY clear in the product description, drop-down menu, title, AND photos, that what you receive is a 10ml bottle, not a 237ml jug. Even so, I contacted this buyer to try and work things out, but got no response. If a buyer has a problem with an order, I encourage them to contact me before leaving feedback. I offer free returns even in cases where the buyer made a mistake by not reading the description or looking at photos before they buy. |
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There was an issue with the radio that I didn’t catch, and the buyer let me know. I responded quickly and offered to buy them a replacement part or refund it in full if it was returned. The buyer said they didn’t want to return it and would take it to a repair shop. I asked them to get back to me about the repair so I could pay. I did send them the part number, to try and help get them the right part at the repair shop and offer some ideas (this was an older radio, so I wasn’t able to find the part for sale online). They didn’t reply to me after that, and instead decided to leave 1-star feedback. That’s really a shame, I’d have loved to help, and did offer to help several times. I try to make very clear that if there’s a problem with an order, I’ll do my best to help, but if I can’t or you’re unsatisfied, you can return it anyways and get a refund.