Feedback	From	Items	Date
1 star user feedback I didn't receive this. They canceled the order without notice or explanation. They did at least refund what I paid.	Buyer MichaelF2995 (0) Feedback from Buyer MichaelF2995 (0)	REF Stockholm Weightless Volume Shampoo & Conditioner DUO, 20.09 Oz.	10/29/24
Seller response: 9434611206239330032078 Delivered Oct 4th???
1 star user feedback this has been the worse online shopping experience. I never got my products or a refund	Buyer Emanolov (0) Feedback from Buyer Emanolov (0)	All-Nutrient Keratint Color-Glaze Hair Color - 6P Light Pearl Brown All-Nutrient Keratint Color-Glaze Demi Developer, 16 Oz. All-Nutrient Keratint Color-Glaze Hair Color - 7M Light Ice Mocha	10/29/24
Seller response: 9434611206239330032078 Delivered at MIAMI, FL on October 4, 2024, 6:29 pm.
1 star user feedback contacted company because never received order. Told it was canceled but no notice had been sent to me.	Buyer bonzuser_dvtrm (0) Feedback from Buyer bonzuser_dvtrm (0)	Hempz Aromatherapy Eucalyptus & Tea Tree Oil Oil Herbal Body Moisturizer, 8.5 Oz	10/15/24
Seller response: Yes you were sent notice. You were even given the option of one of the other scents.
1 star user feedback no star. never received the order after weeks and weeks. no tracking number was ever provided. i've asked and am still hoping for a refund, but if not received friday- a month after placing my order I will call my credit card to dispute. never again	Buyer biscott (0) Feedback from Buyer biscott (0)	Schwarzkopf ESSENSITY ammonia-free hair color, 5-60 Light Brown Chocolate Natura	09/10/24
Seller response: Tracking shows delivered and you were refunded. Check your card statement!
1 star user feedback Your service is SLIOW & your customer service sucks!	Buyer SherylF119 (0) Feedback from Buyer SherylF119 (0)	Selfie Breakthrough Bronzing Mist, 6 Oz.	09/09/24
Seller response: You ordered an item and then changed your mind after the item shipped. I am sorry but once shipped it cannot cancel.
1 star user feedback Did not receive order!	Buyer bonzuser_ffdkj (0) Feedback from Buyer bonzuser_ffdkj (0)	Paul Mitchell Extra Body Thicken Up Styling Liquid, 6.8 Oz. (2 pack)	08/26/24
Seller response: Sold out - refunded
1 star user feedback The order was never filled because it was out of stock. They said they notified me which I didn't get and refunded the money. When I asked for the receipt, I never got it.	Buyer bonzuser_neuli (0) Feedback from Buyer bonzuser_neuli (0)	KMS HAIRPLAY Dry Wax, 4.3 ounces	08/23/24
Seller response: Refund receipts are sent to the e-mail on file with the payment method used. I apologize, it is on back-order so we do not know when it will become available. .
1 star user feedback The product was dried up and empty. contacted customer service and they told me to contact someone else- unresolved	Buyer CrystalF537 (0) Feedback from Buyer CrystalF537 (0)	Keune So Pure Star Shaper, 3.4 Oz.	07/29/24
Seller response: That is so not true! We would never do that! I said we had just received those from the distributor and to send me a photo of it.
1 star user feedback Well I completed the purchase and then. I got an email saying it wasn't in stock. So I wasn't very happy that you still had it online. When you didn't have it for me to purchase	Buyer Melissaland (0) Feedback from Buyer Melissaland (0)	CND ScrubFresh Nail Surface Cleanser	07/24/24
Seller response: You were refunded immediately. At over 8000 items and 4 selling platforms as well as brick and mortar it is possible for an item to sell out. Please see store policy.
1 star user feedback They sent the wrong product. Notified them and they said they would send it out immediately. I did not receive and reached out to them via emails and left telephone messages. Nothing!!	Buyer PamelaI21 (0) Feedback from Buyer PamelaI21 (0)	Four Reasons Black Edition Visible Silver Dry Shampoo, 8.45 fl oz	07/22/24
Seller response: We never received the original item back. You were sent a return label but did not return. Also, you did not send the required photo to show the item received.
1 star user feedback Very disappointed. I ordered sticker base and received super shine top coat.	Buyer bonzuser_xjtwi (0) Feedback from Buyer bonzuser_xjtwi (0)	CND Stickey Base Coat, 0.5 Oz.	07/09/24
Seller response: I am so sorry for the mistake! You should have let me know so that I could send the correct one!
1 star user feedback I couldnt combine all purchases from the same store in one order. It kept forcing me to make separate orders (with separate shipping costs) for each product I purchased from the same store (unless there was a direct link to a second item). Weird.	Buyer ReginaM707 (0) Feedback from Buyer ReginaM707 (0)	All-Nutrient Keratint Color-Glaze Hair Color, 2 Oz.	05/19/24
Seller response: You have to add the items to your cart and then check out the from the cart.
1 star user feedback BOTH of the expensive items that i purchased are clogged. They will not release any product when the nozzle is pushed. I am not happy!!! As I said…. The items purchased were very expensive. I would like replacement items or a refund of purchase	Buyer MarlaW101 (0) Feedback from Buyer MarlaW101 (0)	OYA Bungee Fiber Mousse, 9 Oz.	05/17/24
1 star user feedback I placed an order on 3/17/24, my credit card was charged. It is now 3/27/24 and I have not yet received my order.	Buyer Hlcarroll (0) Feedback from Buyer Hlcarroll (0)	Moroccanoil Hydrating Conditioner, 67.6 fl oz	03/27/24
Seller response: It is showing as in transit on 9405511206239527616389the tracking. Tracking USPS
1 star user feedback продукт, який я замовив, був відкритий і використаний. відповідь продавця - вибачте, ми не можемо повернути вам гроші. Не рекомендую цього продавця! будь обережний!	Buyer Yuliia_K (1) Feedback from Buyer Yuliia_K (1)	Lisap Hydra Care Nourishing Shampoo, liter	03/24/24
Seller response: You had this shampoo for a month. All products are new. You cannot return a shampoo you have used for a month. I am sorry.
1 star user feedback I ordered what was advertised and was sent a different product. Bait and switch.	Buyer bonzuser_txcht (0) Feedback from Buyer bonzuser_txcht (0)	Biolage Gelee Hair Gel, Liter	02/23/24
Seller response: You received the item you ordered. Go back and read the listing.
1 star user feedback I placed an order one month ago and the status has never changed. Label created. I have contacted the seller and they replied a week ago that they would check status. I have not heard back Scam? I will update if I receive more info	Buyer RYANB2166 (0) Feedback from Buyer RYANB2166 (0)	Aluram Coconut Water Texture Spray	02/18/24
Seller response: You requested this order be cancelled so it was cancelled? The order was refunded when requested and the shipping label cancelled.
1 star user feedback I ordered this on Dec 19, 2023 and received a notice of shipment 2/1/24, then on 2/3/24 I received a notice of refund. No communication in between . I don’t suggest purchasing from them.	Buyer karyny3 (0) Feedback from Buyer karyny3 (0)	Wella EIMI Boost Bounce, 10.1 ounces	02/03/24
Seller response: I do apologize Karyn, we just received this package back. When it was turned to us we issued a refund.
1 star user feedback We never received the product we ordered.	Buyer bonzuser_kvehr (0) Feedback from Buyer bonzuser_kvehr (0)	Sebastian Drench Moisturizing Conditioner, Gallon	02/02/24
Seller response: This order was sold out and you were refunded. The refund was issued back to your card with-in minutes of being placed and you were sent a refund receipt.

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