Digitalproductkeys' Feedback as a Seller

Seller response:
As mentioned in product description and delivery notes, it is advised to contact us if any one have trouble with purchase. I see you never contacted and decided to leave a negative feedback irrespective of anything.

Buyer response:
You'll send me to an external site owned by you, in which I hand over more information about myself. I paid for a key, it did not work, as have many others.

Buyer response:
The problem with what you are saying is that I'm uninvested in my feedback. Quite the contrary; I left honest feedback because it is exactly that. You've sold the same license over and over again, or are using other already sold licenses or stolen licenses. There is literally no legitimacy for you to have a leg to stand on from my point of view, but whatever.

Seller response:
Everyone should know that if a person have not received their product one should contact us immediately or seek refund here. As a matter of fact we never received any message from you because your product has been delivered on same day you place your order. Please don't spam with such feedback.

Seller response:
If you made purchase with an intention of leaving negative feedback, we really don't mind. Because we won't live in peace even for a day with a thought of dissatisfaction from our customers. There was no message either from your username (or) order number (or) email. If you really sent a message you would have got response as well as replacement (or) refund incase it is proven that your key has problem. We really appreciate honest feedback! It helps us to improve our sales and support process.

Seller response:
It seems like buyer doesn’t even have basic knowledge about what’s going on. He was paying through PayPal on Bonanza. If a transaction made on his card without his knowledge he should either contact bonanza (or) PayPal (or) card issuer. Reaching us and claiming we charged extra is pointless. It doesn’t make any sense other than just stating a negative feedback. Buyer sent following message to us instead of reporting to concerned authority. We advise to take care of your online activity to avoid such unauthorised transaction and report to your card issuer. Do not just go on false accusation. It’s not productive. To whom it may concern, I am writing about the charges you put on my credit card. I have never purchased anything besides the $19.49 on December 28, 2018. The charges of $84.79 on January 9th, 2019 and $52.99 on December 30, 2018 was never made by me. I request you credit my card for the fake purchases.

Seller response:
If any customer is having problem with key, We always request him/her to contact us and 100% either you will receive a replacement key or else get refund. It is clearly mentioned in product description and product delivery notes as well. But leaving a feedback likes this without reaching us doesn't make sense at all. We don't create keys and we always strive for our customer satisfaction. We respect it and we do expect same. End of the day you get replacement key. Looks like a competitor (or) a person with zero knowledge of installation and activation.

Seller response:
If any customer is having problem with key, We always request him/her to contact us and 100% either you will receive a replacement key or else get refund. It is clearly mentioned in product description and product delivery notes as well. But leaving a feedback likes this without reaching us doesn't make sense at all. We don't create keys and we always strive for our customer satisfaction. We respect it and we do expect same. End of the day you get replacement key.

Seller response:
I think you thought it's rank instead of stars. That's why you gave 1 instead of 5. Thanks for being our valued customer!