Gadgetforu's Feedback on Bonanza

Buyer response:
According to seller's harrasing messages to me, if I am from Cyprus, I cannot complain, I cannot leave negative feedback if I receive bad or not working product. I cannot claim refund from Paypal and worst of all I should not be able to write in English at all. Reported to Bonanza for harrassment !! Poor customer service

Seller response:
I like to help and always do but unless I am told of a problem I can not solve the problem

Seller response:
You are supposed to use my download with the code hence the package not your own

Seller response:
If you dont contact me how can we help you??

Buyer response:
Well your replacement code failed to work as well. I simply do not have the time to waste trying different invalid codes that you keep sending me here

Seller response:
it was sent to you timed and dated to your bonanza email address can you look

Seller response:
you were sent a new code

Buyer response:
The replacement codes did not work either, it was a waste of time. Asked for refund finally but the seller mischievously refused to refund then try to delay further by incorrectly asking me to post the item back via paypal when he knew for a fact that this was digital delivery product that he only sent via email

Seller response:
I have sent new and I do try my best to help even to those who are novice but inevitably I,m going to be the blamed

Seller response:
It was sent to your registered paypal email address as advertised and it is there if you look I also sent a copy in paypal why dont you just look there??

Buyer response:
This is a ridiculous excuse if I ever heard one. You sent me a non-working product. When I report it to you to fix, you then provide reasoning as that you do not ship to UK after accepting my payment and sending item to me. So let me get this straight if somebody from the UK buys your item you only send invalid products?

Seller response:
Its for lean install

Seller response:
I got no mail to respond to

Seller response:
sent to your registed email address bonanza you just have not looked

Seller response:
I sent new one

Buyer response:
Typical...sending bad product but blame buyers instead...cannot say that I surprised by your attitude here !

Seller response:
IT SAYE BURN DISK NOT FOR UPGRADE THAT IS WHY

Buyer response:
Issue resolve, will not let me change the feedback but seller went above and beyond to correct the problem.