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User Feedback
HairRoundHere's Feedback as a Seller
All Feedback | 1620 |
As a seller on Bonanza | 13 |
Imported from other sites More info Bonanza allows sellers to import their feedback ratings from other marketplaces. However, only the positive, neutral, or negative ratings can be imported. Written feedback cannot be imported. | 1529 |
User Feedback
4.9
out of 5 stars
All Bonanza Transactions More info Since feedback is optional, many transactions receive no feedback at all. This number reflects the total number of sales and purchases this user has completed on Bonanza, including transactions without feedback. | 1,383 |
Feedback | From | Items | Date |
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1 star user feedback
|
OLAPLEX 5mL No. 1 Bond Multiplier | 01/22/19 | |
1 star user feedback
|
OLAPLEX Bond Repair Treatment JOICO Lumishine Demi Permanent Haircolor Kit 9NV Natural Violet Light Blonde 2oz |
08/17/18 | |
1 star user feedback
|
OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 07/08/18 | |
1 star user feedback
|
Feedback from
Buyer
Rourke_fbqdlup
(0)
|
OLAPLEX No. 1 Bond Multiplier - YOU CHOOSE SIZE OLAPLEX No. 2 Bond Perfector 2 fl oz (60mL) |
07/01/18 |
Seller response:
I asked for you to return them and I would provide a refund but you wanted money instead.. I told you I couldn't refund you without my product which I thought was understandable. You refused to send anything back to me even though I sent you a prepaid label to do so. |
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1 star user feedback
|
Feedback from
Buyer
stephaniej604
(0)
|
OLAPLEX No. 1 Bond Multiplier - YOU CHOOSE SIZE | 04/25/18 |
Seller response:
I'm extremely sorry but this feedback isn't factual. We had been in touch the whole time and the tracking number said delivered. I called your post office and was working with Laura to file a claim and you said you called up there but no one had heard anything from you. I offered to send a replacement but you wanted a cash refund. |
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1 star user feedback
|
Feedback from
Buyer
tjohnson76
(2)
|
Redken pH-Bonder Sampler Kit | 02/22/18 |
Seller response:
Your order said delivered through tracking and I also sent out a 2nd order which also stated that it had been delivered and I heard nothing back from you after the second order arrived. |
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1 star user feedback
|
OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 02/17/18 | |
Seller response:
I'm sorry. I have multiple size kits for sale that allow you to choose what size is correct for you. By allowing you to choose your own size, it makes room for less error on my part. |
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1 star user feedback
|
Feedback from
Buyer
Ashliep777
(0)
|
OLAPLEX --- No.1, No 2 & No 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 02/12/18 |
Seller response:
I asked you for a photo of your inventory sheet multiple times and you won't respond to me. You got your package in 5 days after purchase INCLUDING a weekend. |
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1 star user feedback
|
OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 10/12/17 | |
Seller response:
This woman told me I was a prostitute that slept with her brother... Yes.. those words. She's disgusting. |
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1 star user feedback
|
Feedback from
Buyer
chris34joy
(0)
|
OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 09/29/17 |
Seller response:
9400111699000723789299 is the tracking.. It was sent the day after you bought it. You moved.. it took longer to get to you because of a forward. I sent you $50 in free Olaplex and somehow still ended up with an ugly review.. |
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1 star user feedback
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OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 09/27/17 | |
Seller response:
I'm sorry. I asked for a photo of the inventory sheet and you flat out refused to send it to me to show me what you received.. I would've sent you another in a heartbeat if I had made a mistake. |
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1 star user feedback
|
OLAPLEX No. 1, No. 2 & No. 3 PROFESSIONAL CUSTOM KIT- Dispenser included! | 09/14/17 | |
Seller response:
9400111699000177491731. Delivered the day you wrote this. |
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1 star user feedback
|
Guy Tang #mydentity Hair Color **Developer Included! Guy Tang #mydentity Hair Color **Developer Included! |
04/15/17 | |
Seller response:
It was delivered 4/10... |
I sent her copies of multiple receipts from Olaplex themselves proving authenticity. I own a salon and would NEVER jeopardize my reputation or a clients hair by allowing them to put a compromised product on their hair. This purchase was made in early May and I was contacted in July and she would not take any resolution or proof besides money. Also, her reasoning before this was that it made all of her hair fall out (she said shed been lightening for years and her hair was already extremely unhealthy and was hoping Olaplex could help fix it).