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SurrealHairBeauty's Feedback on Bonanza

SurrealHairBeauty

Member since 2016

(3239)

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Top-Rated Seller

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3239

On Bonanza

15

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3191

User Feedback

4.9 out of 5 stars

(29 shown )

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Feedback	From	Items	Date
1 star user feedback I ordered my items on January 29th. The estimated delivery date was February 2nd. It is now February 14th and I have not received my item and ht status still hasn't said "shipped". I have tried calling this seller and have sent two messages!	Buyer DanielleN228 (1) Feedback from Buyer DanielleN228 (1)	Matrix Style Link Mineral PLAY BACK Dry Shampoo 3.4 oz	02/14/18
1 star user feedback Sent two messages to seller regarding receipt of package, no response, no package. Asked for refund	Buyer KarenS1506 (1) Feedback from Buyer KarenS1506 (1)	Matrix Style Link Blowout Curvy Queen Curl Creating Blowout Cream 2.9 oz Matrix Total Results Curl Boucles Shampoo 10.1oz / 300mL	02/03/18
1 star user feedback Was told that the item would ship soon and it took over a week to ship. I had to followup with the seller before the shipment even happened.	Buyer SarahT900 (1) Feedback from Buyer SarahT900 (1)	REFERENCE OF SWEDEN 432 SPRAY CONDITIONER 5.8 OZ	01/29/18
1 star user feedback This seller sent me a defective straightner and now tells me that I need to contact the manufacturer - terrible customer service/responce time	Buyer AshleyS1394 (0) Feedback from Buyer AshleyS1394 (0)	Paul Mitchell Express Ion Smooth 1.25 Inch Flat Iron	01/24/18
1 star user feedback Item received damaged. Promised redelivery in sturdier packaging. Three weeks later - Nothing. Very poor communication.	Buyer J__ThomasV (0) Feedback from Buyer J__ThomasV (0)	No Inhibition Sea Salt Spray 8.4 oz	12/07/17
1 star user feedback I ordered this on October 12th it is now November 14th and I still have not received this item I want my money back.	Buyer Hyeena1234 (0) Feedback from Buyer Hyeena1234 (0)	ARROJO Shine Spray 4.2 oz / 125mL NEW	11/14/17
1 star user feedback Never received item and no replies to messages. Tracking info shows never sent.	Buyer cmasez (0) Feedback from Buyer cmasez (0)	Urban Decay Vice Liquid Lipstick AMULET 0.02 OZ /0.75ML	10/25/17
1 star user feedback Buyer beware! No communication whatsoever & item was never mailed. Only mailed it a month later when I opened a case with Paypal	Buyer katk37835 (0) Feedback from Buyer katk37835 (0)	TIGI Superficial Spray Smoothing Liquid 3.38 oz	10/09/17
1 star user feedback Terrible transaction. My first experience with bonanza too, never again. Item never shipped. Seller had an attitude when I asked for shipping info, then stopped communication. The sellers website & Facebook do not work either!Save your time & money	Buyer cherim34 (0) Feedback from Buyer cherim34 (0)	GHD Pastel Collection 1" Iron Classic Styler PERIWINKLE	09/08/17
1 star user feedback Three weeks since I paid for an item that has not been shipped nor refunded. Stole my payment, refuses to ship or refund, no explanation - simple fraud and theft.	Buyer Mari024 (0) Feedback from Buyer Mari024 (0)	Babyliss Pro Nano Titanium 1 1/4 Hair straightener Flat Iron	08/24/17
This feedback has been edited. Details 1 star user feedback Over two weeks since I paid for an item that has not been shipped nor refunded. Just waiting and waiting and nothing is resolved despite several messages to the seller. 16 days so far of nothing.
1 star user feedback Poor quality not like product I purchased elsewhere, very disappointed!	Buyer SandraS1009 (0) Feedback from Buyer SandraS1009 (0)	Crome Flatline Thermo Protector Against Temporary Hair straightener 8 OZ	07/27/17
Seller response: Item is purchased from manufacturer vendor , we have over 15k transactions never once quality issue .
1 star user feedback Did not receive product in a timely manner. Received almost 2 weeks after purchase. Once received it was definitely not "new" as described. It was previously opened and the foil seal removed. The product arrived with packaging tape on the cap!!!	Buyer stacieg13 (0) Feedback from Buyer stacieg13 (0)	Kevin Murphy Body Guard Hydrating Lotion 5.1 oz	06/08/17
Seller response: We are not open to the public and there is no foil seal on this item . We tape tops to prevent spillage , never asked for a return .
1 star user feedback [This buyer indicated a negative experience with SurrealHairBeauty]	Buyer emmakincaid (0) Feedback from Buyer emmakincaid (0)	HED Geovex Moisturizing Shampoo and Conditioner 64 oz SET	04/13/17
1 star user feedback Pump was broken when item arrived. Product did not work as advertised.	Buyer LeeAnneW5 (0) Feedback from Buyer LeeAnneW5 (0)	Matrix Biolage Cleansing Conditioner for Medium Hair 16.9 oz	02/23/17
Seller response: I am not the manufacturer can not control how products work.
1 star user feedback I emailed this seller on dec 27 about a return and still haven't gotten a response. I just returned the item because my 30 days was almost up.	Buyer JenniferB1406 (0) Feedback from Buyer JenniferB1406 (0)	Liz Claiborne Phone Charging Wallet Micro USB IPHONE ANDROID RED	01/12/17