USA_Sporting_Goods' Feedback on Bonanza

Seller response:
Hello. We only sell high quality item. The comment is totally wrong and does not reflect our commitment to all our customers.

Seller response:
Hello. Please contact us for an exchange. Please contact us before leaving bad feedback. Thank you

Seller response:
Hello. Thank you for your response but the picture you sent is not the item we are selling. We believe you purchased from other sellers. We shipped our item as described. Thank you

Seller response:
Hello Judith . You asked us on 8/1 and we replied on 8/2. You bought the item on 7/15 and the item was delivered on 8/7. We have been doing everything right so why is it a 0 star?

Seller response:
Hello. Is there anything we can help? We thought we will send you size XL and it is okay?

Seller response:
It will take 20 days to deliver the item. Please read the listing carefully before buying.

Seller response:
Hello everyone. This customer is really a scam. The customer did not read the description carefully and blame it for the seller. Although we have answer all questions in a fast response, we do not understand why this customer still leave us a negative feedback.

Seller response:
Hello customer. We have stated very clearly that it will take about 15-20 days to deliver. You are in UK so it will take even longer. When customer needs it fast, please contact us first. Thank you very much.

Buyer response:
I have waited as indicated. It's now 1/12/2017 and guess what no item. Check with the courier it's been sitting in China since 12/14. Each time uoy tell me the same crap to wait and it will be there soon allow 5-10 days. It's been 41 days going on 42. This has to be a scam. Quit telling me to be patient and find out what is going on with your courier. If you carry your cannot tell you when it will be here I suggest you send me a new item because I ordered it and I paid for it this is going to be fraud if you do not if I have to report you to the Better Business Bureau I will

Seller response:
Hello dear. We already sent you a discount and reach the happiness for you and us already. If you are still not happy then please let us know. We can try our best to solve the problem.

Seller response:
Der customer. There is a delay because there are big amount of pacakges being sent. We are very sorry for the delay and will keep watching it. We will send you a new item if it does not arrive after 5 days.

Seller response:
Hello customer. We are so sorry about the misunderstanding but we have already stated that it will take 15-20 days to deliver the item. If you need it fast, please contact us so we can help. Thank you

Seller response:
Hello customer. We have stated very clearly that it will take about 15-20 days to deliver. When customer needs it fast, please contact us first. Thank you very much.

Seller response:
Dear customer, please contact us for help before leaving a negative feedback like that. Customer has been helped in the end.

Seller response:
Customer has been helped.

Seller response:
Customer has been helped and the transaction has been refunded.

Seller response:
It was a busy time for us. We are sorry for the delay. However, customer has been helped and the problem was resolved

Seller response:
We always 100% satisfaction guarantee. Customer should ask and message us so we can help.