WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this shower system will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Kohler 23218-G-BN Awaken 6" Multifunction Shower Combo Kit, 1.75 GPM - Brushed Nickel Turn your shower into the ultimate spa-like experience with the innovative Awaken 2-in-1 multifunction shower combo kit. A rotating rail creates virtually endless options for shower head positions ? rotate the rail horizontally and adjust the shower head and handheld shower head for a relaxing shoulder massage. Rotate the rail vertically for a more traditional hair and body showering experience. Both shower head and handheld shower head are comprised of three spray sensations to suit your every mood. The Awaken 2-in-1 shower combo also features a water-saving pause feature to temporarily pause water flow. Multifunction showerhead and handshower each have advanced spray engines to provide three experiences: wide coverage, intense drenching, and targeted spray Wide coverage spray produces an encompassing spray for everyday use Intense drenching spray delivers a forceful spray ideal for rinsing shampoo from hair Targeted spray is a focused stream for targeting sore muscles or use as a utility spray Pause feature temporarily pauses water flow to conserve water while you lather, shave or shampoo MasterClean sprayface features an easy-to-clean surface that withstands mineral buildup 1.75 gpm maximum flow rate at 45 psi Box includes: Showerhead, handshower, and 60" metal hose