Handmade Men's Black Suede Chelsea Boots, and similar items

RETURN/EXCHANGE POLICY
We take pride in making products from the highest quality materials for your complete satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of purchase for a refund. To be eligible for a return 30% re-stocking fees will be charged and costumer will pay for return shipping cost., the product must be unworn, in original condition, with tags intact, and in its original packaging. Shipping fees are not refundable and buyer must pay for return shipment.
Products marked “Final Sale” are not eligible for returns or exchanges.
Products that have been monogrammed, embossed or otherwise personalized/ customized are not eligible for return.
Please allow up to 10 business days for processing once the returned product has been received at our main office.
Exchanges are available on items that have been not personalizes or customized within 30 days.
Orders can be cancelled within 12 Hours for Full Refund.
Special Conditions

To help protect our customers and make sure every return or exchange is dealt with fairly, we reserve the right to not refund the following:
• Items with a missing label or an item that has been used.
• Items that have been soiled or contaminated.
• Items lost or damaged due to fire, flood or natural disaster
• Items purchased at a sample sale