18k White Gold Necklace with Floating and similar items

All items purchased from EL GRECO may be returned with the following conditions, except those marked as “Final Sale”:

Merchandise must be returned within 30 days of receipt, in original, unused condition with all original tape, plastic protectors, and stickers intact and having never been removed..
Goods must be returned via a traceable carrier, such as FedEx, United Parcel Service (UPS) or the United States Postal Service (USPS), with insurance and delivery to EL GRECO paid by the purchaser. Parcels shipped collect will be refused. The customer is liable for loss or damage in transit.
Refund of the purchase price will be issued in the same form as payment received.
EL GRECO policy is to attempt to contact the purchaser for 3 business days to resolve delivery problems or if delivery was refused. After 3 business days, such items will be regarded as returned and eligible for refund subject to the conditions above.