Dept 56 Chopping Firewood, Original Snow and similar items

Returns Accepted – 14 day money back guarantee – buyer pays shipping in original packaging

We are very easy to work with and we like happy customers! Upon receipt of your purchased item, check for any shipping damage and contact us ASAP if there is shipping damage or other issues.

We accept returns on items within 14 days of receipt. If you are returning an item for whatever reason, contact us within 14 days to arrange for a return. Once we receive the item back in it’s original condition, a full refund (less original shipping cost) will be issued to you. Buyer is responsible for return shipping charges and original shipping charges unless we deem that an item was not as described. Returned items must be in original condition with all original parts and be packed well for damage-free shipping.

NOTE- We try to describe items as if we were the buyer. So carefully read all item descriptions. Most returns can be avoided if you read sizes, descriptions, etc. carefully and contact us with any questions you might have prior to purchasing.

Please ask questions prior to bidding or purchasing. We will be happy to answer all questions and send additional photos if needed.