Tankless Water Heater Rinnai REU-5CFC Lpg and similar items

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• Return Incorrect Item Received *

If the item you received is completely different from the one you ordered, please contact us.

If return is necessary, replacement plus shipping cost reimbursement will be issued to you on receipt of return proof. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition in which it was received.

After receiving the incorrect product, please kindly provide us with proof as below:

- The photos or video of the incorrect item(s) - The photos, video or screen shot showing the malfunction of the defective item(s)

Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy.